Gamers Tech Support

Let us help you PLAY the next round faster.

It just works!

(Subscriptions)

Basic Gaming Support

Got a problem and can’t quite figure the issue out on your own? No worries, one of our vetted techs will help you out!

1 Hour with one of our vetted techs
Response time within 24 hours
$10/mo

Support Time

Nailed the problem but didn’t have enough time for another issue?

Every additional hour is $5/mo

Response Time

Wanna get in faster?

See our pricing chart down below.

Streamer Support

If you’re a first-time streamer things can be a little complicated, we’ll help you out with the basic settings and include one overlay scene to start you out.

1 Hour with one of our vetted techs
Response time within 24 hours
$10/mo

Additional PC Support

Have another PC that needs to be updated?

$5/mo per PC

Family & Friends Plan

Includes basic support for up to (4) registered PCs and an equal number of registered users.

$75/mo

Co-op Gaming VPN

Virtual private network for hosting your co-op games with your friends. No need to deal with port forwarding issues or if you are behind CG-NAT.

$5/Mo

Not quite what you were looking for?

(Add ons)

System Optimization

Our tech will remote in and make sure your system(s) settings are optimized for gaming!
(Power plan, Windows graphics, nVidia, etc.)
One-time fee of $5

Teach Me

Want to learn how to do this yourself? Our tech will walk you through what they’re doing and how to do it yourself for next time.

One-time service for $10

Advanced System Update

Our tech will make sure all of your hardware’s firmware is updated to the latest version from the manufacturer. Hardware such as Motherboard Chipsets, Keyboard/Mouse, Onboard Networking LAN/WiFi, etc.

One-time service for $40

Remote Hands On

Don’t know how to install a GPU or RAM stick? No problem, one of our techs will help you out with that in a one on one video call. (1 hr)

(Must have access to a video streaming device, such as a smart phone, tablet or a secondary computer)

One-time service for $15

Basic Network Support

One of our techs will help you configure and update up to 2 network devices, including routers, switch and wireless access points.

One-time service for $15

Advanced Streamer Support

One of our techs will sit down and fully configure your OBS, Streamlabs, StreamElements or XSPLIT settings. Including optimization and fully configuring your scenes.

One-time service for $40

Who doesn’t like a deal?

(Package Deals)

First Timer Bundle

First session includes 12 Hours Response Time
$ 50
  • Bundle Value of $70

  • Basic Sup. /$10mo
  • 1x System Optimization /$5
  • 1x Adv. System Update /$40
  • 1x Basic Network Sup. /$15

Learning Bundle

First session includes 12 Hours Response Time
$ 30
  • Bundle Value of $35

  • Basic Sup. /$10mo
  • 1x Teach Me /$10
  • 1x 1 Hr Remote Hands On /$15

Bronze Streamer Package

6 Hour Response Time
$ 100
  • Bundle Value of $190

  • Basic Sup. w/ 6hr Response Time /$90mo
  • Streamer Sup. /$10mo
  • 1x Add'l PC Sup. /$5
  • 1x System Optimization /$5
  • 1x Adv. System Update /$40
  • 1x Adv. Streamer Sup. /$40

Silver Streamer Package

4 Hour Response Time
$ 185
  • Bundle Value of $300

  • Basic Sup. w/ 4hr Response Time /$110mo
  • Streamer Sup. /$10mo
  • 2x Add'l PC Sup. /$10mo
  • 2x System Optimization /$10
  • 2x Adv. System Update /$80
  • 2x Adv. Streamer Sup. /$80

Gold Streamer Package

2 Hour Response Time
$ 550
  • Bundle Value of $990

  • Basic Sup. w/ 2hr Response Time /$500mo
  • Streamer Sup. /$10mo
  • 4x Add'l PC Sup. /$20
  • 4x System Optimization /$20
  • 4x Adv. System Update /$160
  • 4x Adv. Streamer Sup. /$160
  • 4x Remote Hands On /60
  • 4x Basic Network Sup. /$60

Platinum Streamer Service

15 Minutes Response Time
$ 1000
  • Bundle Value of $1980

  • Basic Support w/ 15min Response Time /$1000mo
  • Streamer Sup. /$10mo
  • 8x Add'l PC Sup. /$40
  • 8x System Optimization /$40
  • 8x Adv. System Update /$320
  • 8x Adv. Streamer Sup. /$320
  • 8x Remote Hands On /$120
  • 8x Basic Network Sup. /$120

IMPORTANT

(All Bundles Include the Basic Support Subscription.)
(If you are already subscribed then you will not be charged twice for the cost of the Basic Support Subscription.)
(“First Timer Bundle” is only available for new customers.)
 (Subscriptions renew monthly; one-time services are a single purchase.)

Get guaranteed support faster!

(Response time)

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