Booking will be available all days of the week 24/7
Any time you need us we’re there, limited hours on holidays
Your privacy and your security are of the utmost importance to us.
Our techs are completely vetted and our systems are self-hosted with multiple layers of security.
Watch out for impersonators and follow our Safety & Security Guidelines.
If there is any billing issues at all or questions regarding your transactions, you can submit a ticket and we’ll respond within 24 hours.
If you’ve lost your password you’re able to recover it with your email easily, just click
the lost password button right below the login.
If you’re unable to recover it with your email contact [email protected], and be prepared to provide multiple forms of identification.
We only investigate files that have to do with your specific problem
GTS also recommends, before the appointment, that you move any files you’d like to keep private, our techs will never go through your files intentionally.
You can upgrade your subscription at any time! You will be prorated based on where you are in your monthly subscription cycle.
You can downgrade your subscription at any time! The pricing will be prorated based on where you are in your monthly subscription cycle. Any excess funding will be applied to your future cycle(s).
You can cancel your subscription at any time! If you are canceling in your first month then you will be refunded for unused services. If you are canceling in a subsequent month then you will be refunded for the unused services in the current month but not for previous months.
Additional support time per month can be purchased on a one-time or subscription basis. Please refer to this chart.
Depending on the amount of work that you want to be completed, the tech might request that you make a time at a later date if it’s something extensive.
Email communications will always have @gts.gg in the address.
GTS staff in the GTS discord will always have the GTS Official role.
Watch out for impersonators and follow our Safety & Security Guidelines.